OneLongWall FAQ  

• What's the difference between "On the Fly" and "Archived" shows?
  
  OneLongWall offers two kinds of shows: "On the Fly" and "Archived."
  
  An "On the Fly" show is temporary, with images you can arrange yourself to test possible installations or simply to see how your work looks on a wall. You can re-arrange the show almost indefinitely—until the end of the three-year hosting period!—but new arrangements will be visible on only the screen you're using, and will unhang every time you close your browser. You can, though, hang multiple shows at the same time to compare hangings, and also save hangings as low-resolution screenshots (see below).
  
  An "Archived" show is an On the Fly show that you've chosen to preserve and make publicly accessible for an additional fee. Images will be fixed in place, and the show will be publicly available on the internet for the three-year hosting period. Every Archived show features enlarging images, captions, exhibition title and subtitle, link to your own website, and statement of up to 400 words (sample Archived show).
  
  You can start with an On the Fly show, and then decide later to Archive it. Or, you can ask for an Archived show from the start. Either route to an Archived show costs the same in the end; the order form makes the process easy.
  
  
• Will I be able to access my "On the Fly" show from any computer?
  
  Once we send you the web address for your new wall, you'll be able to access it from any computer connected to the internet. The URL for your show will look like this:
  
  www.onelongwall.com/yourname.html
  
  If you send the web address to friends, they can make their own hangings of your work. But remember, each hanging will be independent of the others, and unless it's archived, each will "unhang" when the browser is closed.
  
  (If you sign up for ConnectNow, Adobe's online document sharing service, you can momentarily share a particular hanging for free with friends over the internet. But your show will still "unhang" when you close your browser.)
  
  
• Does OneLongWall work in all browsers?
  
  Yes, but to maximize the visual effect (with artworks casting shadows on the wall), you'll want to make sure your browser is up to date. You'll need v.9 for Internet Explorer, v.4 for Firefox, and v.5.1.1 for Safari. Shadow effects work with all versions of Chrome and Opera.
  
  
• Are there any tricks to moving the images?
  
  Re-arranging the images is very straightforward— just drag and drop. A few pointers:
  
  Hover over the left and right edges of the screen to scroll down the wall.
  
  If an image goes AWOL, likely it's under another image!
  
  Try zooming out when you hang. This provides a wider view and facilitates moving work, which can be stashed momentarily in the bottom of the screen as you hang.
  
  To zoom out, hold down the Control key (PCs) or Command key (Macs) and tap the hyphen key ("-"). Zoom in with Control and "+" key. Control and "0" (zero) takes you back to the default screen size.
  
  
• What happens to my "On the Fly" hanging when I close the browser?
  
  When you close your browser, all the images revert to their original positions. (You can test this on our home page; rearrange the images, then refresh the page.) You can access your wall as many times as you want—you just have to start over each time you close the browser. Note that simply closing the current window doesn't "unhang" a show—you have to close the browser itself.
  


• How can I view different versions of an "On the Fly" hanging at the same time?
  
  Because your hanging stays intact when you open new browser windows, you can easily compare different versions of an "On the Fly" hanging—very handy for previewing an installation!
  
  To start a new, simultaneous hang, open a new browser tab (hit Command/Control plus the "T" key) and navigate again to your wall's web address. You can then arrange images once more, with the first hanging still available by moving between browser tabs. Open new versions of your show on as many different tabs as you please.
  
  
• How can I save an "On the Fly" hanging as a screenshot?
  
  It's easy to save an On the Fly show as a low-resolution jpg. Hold down the Control key (Command key on Macs) and tap the hyphen key ("-") until it shrinks just enough to fill the screen. Now hit your PrintScreen key to copy the screen image to your clipboard. Open a new, blank document in Paint, Photoshop, or another other image editing software, and tap Edit and then Paste.
  
  (Paint comes with Windows, located under Programs/
  Accessories. Mac users can use Paintbrush, which is a free download. PC users can also use Irfanview, an excellent and free image editor.)
  
  If you're unable to shrink the show enough for a single screenshot, take two shots, one of either half, and stitch them together in an image editor like Photoshop.
  
  In certain browsers, it's simpler to save a show as a web file. In Safari, go to File > Save As and save as a "Web Archives" type file. In Firefox, go to File > Save Page As and save as a "Web Page, complete" type file. This last solution won't copy the wall behind the artwork, but it may still be useful, as you can send it to us for converting your On the Fly show to an Archived one.
  
  If you have Acrobat Pro, you can save a show as a PDF.
  
  
• How do I send you my screenshot?
  
  Remember, we need a screenshot to upgrade your On the Fly show to an Archived one. Create your screenshot by one of the methods described directly above, and send as an attachment to:
  
  screenshots@onelongwall.com
  
  Please enter "screenshot" in the subject line.
  
  
• I'm still wondering about the look of an Archived show. What else do I need to know?
  
  Font-types and sizes in the text for your "Archived" show will be the same as the installation pictured on the Sample page. The web address for you personal website will appear directly below the exhibition title. Besides the captions in the slideshow, the only other text will be the "onelongwall" logo at the top of the page. (The small white links beneath the logo won't appear.)
  
  
• How long do shows remain viewable on the internet?
  
  Your payment covers three years of our hosting your show on our server, starting from the original purchase date on your On the Fly show. Shows can be extended beyond the three-year term by paying a renewal fee. (Although by then, you may prefer to show new work!)
  
  
• Can I add images later to an "On the Fly" show, or alter an "Archived" show, or have a show removed from the internet?
  
  Once images are uploaded to your wall, any of these changes involve additional charges. (Hint: Upload more images than you think you'll need—you can always hide unused ones at the bottom of the screen.)
  
  At your request, we will remove a show from the internet, but there will be no refund for removing the show before the end of its three-year term.
  
  
• Can I pay first for an "On the Fly" show and decide later to archive it?
  
  Absolutely. There's for no penalty for this; when you're happy with your "On the Fly" hang, simply return to the order form, select the option for upgrading to an archived show, and pay the balance (the difference between the costs for an "On the Fly " and an "Archived" show). And please send that screenshot!
  
  
• Do you promote the shows?
  
  No. OneLongWall advocates no particular kind of art, and doesn't provide internal links between individual shows on the website. (Each show lives on its own, contained web page, with a link only to the artist's own website.) Of course, artists may publicize their shows on OneLongWall as much as they like.
  
  
• How large can artwork be?
  
  At the moment the height of artwork is limited to 70". There's no limit on width.
  
  
• Can you "install" sculpture?
  
  Rectangular wall-mounted pieces with shallow relief (less than 2") can be installed, but not free-standing sculpture.
  
  
• I won't be archiving my On-the-Fly show. Do I still need to fill out the caption information?
  
  If you're sure you won't be archiving your show, you can omit artwork titles, dates, and the exhibition title/subtitle. But we always need the dimensions of artworks (to size them) and their medium (so we know which to mat).
  
  
• What are the specifications for artwork images?
  
  Images must be JPGS, with a minimum height of 600px and a minimum width of 900px.
  
  Each should be cropped so that the artwork just fills the image. (If you want your original frames to show in your hanging, crop to the outer edge of frames.) Please ensure that your images are glare-free, in focus, squared to the camera, and evenly illuminated. Additional charges may apply for any extra cropping or editing.
  
  For our purposes, image resolution doesn't matter, but pixel dimensions do. To reduce pixel dimensions in Photoshop CS5, go to Image > Image Size. Make sure "Image Resample" is checked at the bottom of the dialogue box, and enter the size in pixels in the Pixel Dimensions boxes. (Make sure to preserve a copy of your images at their original size; don't enlarge images by increasing pixel dimensions as this reduces quality.)
  
  Save at medium compression: Go to File > Save As and choose ".jpg" from the Format menu. Making sure "ICC Profile" box is checked, click Save. In the JPG Options dialog box, set slider between 6 and 8 and click Okay.
  
  If you don't have image editing software, you can download Irfanview, which is excellent image viewing and resizing software (free, PCs only).
  
  
• For best color accuracy, make sure a color profile is embedded.
  
  All good digital cameras tag images with a color profile such as "sRGB" or "Camera RGB Profile." Make sure the "ICC profile" box is checked when you use the "Save As" dialogue box in Photoshop, or the profile will be stripped.
  
  Note: For the most accurate color, your monitor should be profiled and calibrated with hardware such as a Spyder or ColorMunki.
  
  
• Any other questions? Please contact us at info@onelongwall.com
  
  
  Printable version of these instructions.